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All systems operationalUpdated just now

Reliability

All 8 published commitments are on target this month.

No target missed in the last 4 closed months.

How Observer measures and reports its reliability: published targets with their attainment, recent incidents with postmortems, and the services it depends on.

At a glance

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Incident historyReliability

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At a glance
This month
8 of 8commitments on target, month to date
Record
23 of 23commitment-months met, 4 closed months of history
Incidents
2in the last 90 days · 35m median time to resolve
Signed statements
Monthly SLA statements are signed, and anyone can check one.Verify a statement
On this page
  • 01Commitments
  • 02Incidents
  • 03Dependencies
  • 04Methodology

Commitments

Published targets
Attainment is the share of measured time each service met its target, with scheduled maintenance and disclosed exclusions removed.
CommitmentThis monthError budget usedEarlier months
  • Database uptimeDatabaseTarget99.95%
    Nov 2026 · to date0.0% of error budget used
  • Ingest availabilityIngestionTarget99.5%
    Nov 2026 · to date0.0% of error budget used
  • Alert delivery healthNotificationsTarget99.5%
    Nov 2026 · to date0.0% of error budget used
  • Email delivery healthNotificationsTarget99.5%
    Nov 2026 · to date0.0% of error budget used
  • API latency (p95 in budget)PlatformTarget99%
    Nov 2026 · to date0.0% of error budget used
  • API uptimePlatformTarget99.9%
    Nov 2026 · to date0.0% of error budget used
  • Console availabilityPlatformTarget99.9%
    Nov 2026 · to date0.0% of error budget used
  • Status page availabilityStatus pagesTarget99.5%
    Nov 2026 · to date0.0% of error budget used

Recent incidents

Last 90 days
2 published incidents. Postmortems are linked where one was written. Median time to resolve: 35m. Postmortems written: 0 of 2.
Incident history
TodayOct 12Sep 12Aug 13
  • Critical
  • Major
  • Minor

Coding agent connections to Observer failing

MajorResolvedPlatform
  1. Resolved23:43

    From 22:54 to 23:43 UTC on 8 November, coding agents connected to Observer through MCP could not complete requests. A network rule change blocked the MCP server from reaching the Observer API, so tool calls timed out. We corrected the rule, and requests are succeeding again. The status pages, API and console were not affected.

Investigating: DB query latency (p95)

MinorResolvedStatus pages
  1. Resolved05:33

    Root cause patched, services are back to normal.

Dependencies

Declared, not monitored
Services Observer relies on, as declared by Observer. Observer does not monitor them, so no live status is shown here.
  • Cloud infrastructure
  • Authentication and billing
  • Email delivery
  • DNS and edge network
  • Error and performance monitoring

How this is measured

Methodology
  • Attainment is the share of measured time each check met its thresholds. Degraded counts as up.
  • Scheduled maintenance and disclosed exclusion windows are removed before counting.
  • A target is met when attainment is not below it. Figures are truncated, never rounded up.
Read more

Observer records the status of each check behind a published target. Attainment counts the samples that met the check's thresholds; degraded counts as up, scheduled maintenance and disclosed exclusion windows are removed, and how unobserved time is treated is disclosed with each figure. A target is met when attainment is not below it; figures are truncated, never rounded up. Uptime is shown separately: the share of measured time that was not unhealthy.

Read the SLA methodologyVerify a statement

August 2026: Met
    • Exact figures
    November 2026
    November 2026 · to dateMet: not below the 99.95% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    October 2026
    October 2026Met: not below the 99.95% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    September 2026
    September 2026Met: not below the 99.95% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    August 2026
    August 2026Met: not below the 99.95% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    July 2026
    July 2026Not reported: samples older than 90 days are no longer kept.
    July 2026: Not available
    • Exact figures
    November 2026
    November 2026 · to dateMet: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    October 2026
    October 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    September 2026
    September 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    August 2026
    August 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    July 2026
    July 2026Not reported: samples older than 90 days are no longer kept.
    July 2026: Not available
    • Exact figures
    November 2026
    November 2026 · to dateMet: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    October 2026
    October 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    September 2026
    September 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    August 2026
    August 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    July 2026
    July 2026Not reported: samples older than 90 days are no longer kept.
    July 2026: Not available
    • Exact figures
    November 2026
    November 2026 · to dateMet: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    October 2026
    October 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    September 2026
    September 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    August 2026
    August 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    July 2026
    July 2026Not reported: samples older than 90 days are no longer kept.
    July 2026: Not available
    • Exact figures
    November 2026
    November 2026 · to dateMet: not below the 99% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    October 2026
    October 2026Met: not below the 99% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    September 2026
    September 2026Met: not below the 99% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    August 2026
    August 2026Met: not below the 99% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    July 2026
    July 2026Not reported: samples older than 90 days are no longer kept.
    July 2026: Not available
    • Exact figures
    November 2026
    November 2026 · to dateMet: not below the 99.9% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    October 2026
    October 2026Met: not below the 99.9% targetAttainment 99.9958%4.1% of error budget usedCheck reported for 100.0% of the time
    September 2026
    September 2026Met: not below the 99.9% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    August 2026
    August 2026Met: not below the 99.9% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    July 2026
    July 2026Not reported: samples older than 90 days are no longer kept.
    July 2026: Not available
    • Exact figures
    November 2026
    November 2026 · to dateMet: not below the 99.9% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    October 2026
    October 2026Met: not below the 99.9% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the timeMeasured from Oct 17, when the target was set
    September 2026
    September 2026Not reported: the target did not exist yet.
    August 2026
    August 2026Not reported: the target did not exist yet.
    July 2026
    July 2026Not reported: the target did not exist yet.
    July 2026: Met
    • Exact figures
    November 2026
    November 2026 · to dateMet: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    October 2026
    October 2026Met: not below the 99.5% targetAttainment 100.0000%0.0% of error budget usedCheck reported for 100.0% of the time
    September 2026
    September 2026Met: not below the 99.5% targetAttainment 99.9769%4.6% of error budget usedCheck reported for 100.0% of the time
    August 2026
    August 2026Met: not below the 99.5% targetAttainment 99.8439%31.2% of error budget usedCheck reported for 100.0% of the time
    July 2026
    July 2026Met: not below the 99.5% targetAttainment 99.9670%6.5% of error budget usedCheck reported for 99.9% of the timeMeasured from Jul 10, when the target was set
  • Identified23:38

    We have identified the cause: a network rule change is blocking the MCP server from reaching the Observer API. We are correcting the rule.

    • Identified05:03

    We've identified the issue and we're working on a fix.

  • Investigating04:57

    We're investigating a database query latency affecting our status page load speed.